Claremont is the Southern Suburbs' shopping and office hub, built around Cavendish Square, Main Road and the station, with leafy residential streets running up towards the mountain. Our work here swings between commercial kitchens and retail on one side and older family homes with big trees on the other.
Rats in Claremont: Main Road and the leafy side
Claremont's rat calls split by the railway line. On the busy side, around Cavendish Square, Main Road and the station, brown rats live in refuse areas and service lanes behind shops and restaurants. Up the hill in Upper Claremont, roof rats use the big oaks and plane trees to reach roofs, often alongside grey squirrels.
We use lockable bait stations at ground level, traps in roofs, and proofing at the fascias and roof gaps the rats are using. Cutting branches back from the roof is a big part of the fix in the leafy streets.
Which rat is in your Claremont home?

Brown rat
Rattus norvegicus- Norway rat
- Sewer rat
- Family Muridae
- Body
- Heavy and thickset
- Nose
- Blunt and rounded
- Ears
- Small, furry, close to head
- Tail
- Shorter than its body
- Weight
- 250 to 500 g
- Droppings
- Up to 2 cm, blunt ends
- Burrow holes along walls, under paving and sheds
- Greasy rub marks low down along skirting and walls
- Gnawed bins, compost heaps and pet food bags
- Coming up through drains and broken sewer pipes

Black rat
Rattus rattus- Roof rat
- Ship rat
- Family Muridae
- Body
- Slim and agile
- Nose
- Pointed
- Ears
- Large, thin, almost bare
- Tail
- Longer than its body
- Weight
- 150 to 250 g
- Droppings
- About 1.2 cm, pointed
- Scratching and running in the ceiling at night
- Droppings in the roof space, cupboards and on beams
- Chewed cables, insulation and ceiling boards
- Running along fences, power lines and tree branches
ActiveBusierPeak, as rats move indoors in the cold, wet winter
What gives them away
Tick every sign you have noticed. It takes ten seconds.
Why it matters: Rats spread leptospirosis through their urine, and they can carry salmonella and other diseases onto food surfaces. They gnaw on electrical cables in roofs, which can start fires, and chew through water pipes and geyser fittings. Rats also bite, especially when cornered or when a small child or sleeping person is involved. A couple of rats can become dozens within a season because they breed fast.
A note from the field
Tenants often find the rats, but the fix is usually structural, a broken vent or a gap under the roof. That is a landlord job, and a report from us helps sort it out.
Loose rat bait is one of the most common causes of pet poisoning. Keep bait in locked stations, and keep your vet's number on the fridge anyway.
How the treatment works
First we identify the rat and track its route, because a roof rat problem is solved at the roof line and a Norway rat problem at ground level and in the drains. In the roof and inside the house we prefer heavy-duty snap traps, so there is no smell from a rat dying in the ceiling. Outdoors we use lockable, tamper-resistant bait stations, positioned along runs and fixed so they cannot be moved, and we do a bait risk assessment where pets, children or owls are around. Then we proof: steel mesh over vents, sealing gaps around pipes and cables, and advice on trimming branches. Burrows are treated and collapsed after the colony is dealt with.
Want the full step-by-step? See how our rat control service works.
Stopping a repeat visit
- Trim back trees and creepers at least a metre from the roof, because roof rats jump from them.
- Pick up fallen fruit, avocados and pet food every evening.
- Fit drain covers and check that old drain pipes are not broken underground.
- Keep compost in a closed bin and do not add meat or cooked food.
- Store feed and bird seed in metal bins with tight lids.
What affects the price
Price depends on the size of the property, which rat species you have and how many entry points need proofing. A roof rat problem with lots of overhanging trees takes more proofing work than a single burrow in the garden. Follow-up visits are part of most rat jobs and are included in the free quote.
One rat in a garden shed can be caught with a decent snap trap and some patience. Rats in the roof are smart and cautious, and loose poison from the shop often ends with a smell in the ceiling and a sick dog, so I would call someone in once they are in the house.
Frequently asked questions
Are the squirrels in Claremont roofs a pest problem?
They can be, because grey squirrels chew through roof boards and wiring once they get into a ceiling. We help by sealing entry points and trimming branches, so they stay in the trees instead of your roof.
How do I know if it is rats or mice?
Rat droppings are much larger, roughly raisin-sized, and rats are noisier. Send a photo of the droppings on WhatsApp and we will tell you.
Will poison make the rats smell in the ceiling?
It can, which is why we prefer traps in the roof and keep bait in outside stations.
Do Main Road restaurants bring rats into my Claremont home?
Rats do move from food areas into nearby homes along lanes and stormwater lines. Baiting outside and sealing gaps at home keeps them out.
Do Main Road restaurants bring rats into nearby Claremont homes?
Rats do move from busy food areas into nearby properties, especially along lanes and stormwater lines. Good waste control on the commercial side and sealing gaps at home cuts the problem down.
Is there a guarantee?
Yes, our treatments carry a minimum 3-month guarantee.
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