Crawford is a settled suburb where many families have lived in the same house for decades, adding rooms as the family grew. The work here is steady household stuff: rats in the roof, cockroaches in the kitchen and ants once summer arrives.
Hygiene & disinfection in Crawford: what we see
Schools, creches, places of worship and small shops book disinfection, and we sanitise ceilings after rodent jobs where droppings have built up.
This is flat, sandy Cape Flats ground that drains quickly and lets ants tunnel with ease. In winter, rain pools in low spots and stormwater drains back up, while the South-Easter spends summer blowing litter into corners. Sports fields and open spaces nearby give rodents room to move between properties.
How to tell you have a problem
- Shared equipment such as till points, keyboards, phones and kitchen counters is used by many hands every day.
- Vulnerable people, such as the elderly or anyone on chemotherapy, live or work in the building.
- Normal cleaning has been done, but nobody has wiped door handles, light switches and lift buttons properly.
- You are about to reopen a space that was closed because of illness.
- A client, landlord or head office has asked for proof that the premises were disinfected.
- A staff member, resident or regular visitor has tested positive or gone home sick with flu-like symptoms.
Respiratory viruses spread mainly through the air between people, but contaminated surfaces play a part, particularly in busy shared spaces. For a business the bigger cost is often staff absence: one case that turns into five can empty a small office for a week. There is also a trust issue, because staff and customers want to know something was actually done. Surface disinfection lowers the load on surfaces, but it does not replace ventilation, staying home when sick or medical advice.
A note from the field
When we walk into an office after a positive case, the first thing we look at is the shared kitchen. Kettle, fridge handle, microwave buttons and the tea-towel nobody washes.
Disinfection is not a substitute for ventilation. In a Cape Town winter it is tempting to keep everything closed, but fresh air does a lot of the work for you.
How the treatment works
We start with the boring part that matters most: wiping down high-touch surfaces by hand with a suitable disinfectant, because fogging alone does not scrub a greasy door handle. Then we fog the rooms with a ULV fogger, which puts out a fine mist that settles on surfaces, including the ones nobody thinks to wipe. We choose products that are suitable for the surfaces and the people who will use the space, and we tell you how long to keep the area closed before re-entry. Electronics are covered or wiped rather than soaked. Afterwards you get a short report listing the areas treated and the product used.
- Quick call or WhatsApp
Tell us what happened, the size of the space and when you need it back. We plan around your hours, including after-hours and weekends on request.
- Walk-through
We check the layout, the high-touch points and anything sensitive like server rooms, food areas or medical equipment.
- Manual wipe-down
Handles, switches, desks, counters, taps and shared equipment are wiped with disinfectant first.
- ULV fogging
Each room is fogged with the doors closed, then left for the recommended contact time.
- Ventilate and hand back
We open up, confirm the re-entry time and leave a written report for your records.
Prevention that actually works
- Place hand sanitiser at entrances, the kitchen and the till, and keep it topped up.
- Open windows where you can. Cape Town's south-easter is good for something, and moving air dilutes airborne virus.
- Know who to phone before you need it, so a positive case does not turn into a day of scrambling.
- Put a daily wipe-down of handles, switches and shared phones on someone's task list, not just the cleaner's.
- Stop sharing headsets, pens and keyboards between shifts where you can avoid it.
How much will it cost?
The cost depends mostly on floor area and how many separate rooms need fogging. Heavy furniture, lots of electronics or food preparation areas take more time because they need careful wiping and covering. After-hours or weekend work and repeat treatments during an ongoing outbreak also affect the quote, which is free.
Our busiest disinfection months are the wet Cape winters, from about May to August, when people are packed indoors with the windows shut and flu and colds spread fast. We still see call-outs in summer, usually after a single case in an office or a care home.
Questions we get asked in Crawford
Are the big cockroaches in my bathroom coming from the drains?
Most likely, yes. Those are American cockroaches that live in sewer lines and come up through floor traps and loose drain covers, so we treat the drains and you can keep plugs in overnight.
Will it damage computers or documents?
No, a ULV fog is very fine and settles lightly. We still cover or wipe sensitive electronics instead of fogging straight at them.
Do we have to close the whole building?
Not always. We can treat the affected section first and work around the rest, or come in after hours.
Why do rats keep coming back to my Crawford roof after baiting?
Usually the entry point is still open and the neighbours still have activity. We bait, find the gaps and advise on sealing them, so new rats don't simply move into the space.
Do you give a certificate or report?
You get a post-treatment report listing the areas treated and the product used, which most landlords and head offices accept as proof.
Do you come out to Crawford for COVID-19 disinfection?
Yes. Crawford is part of our regular Cape Flats route, along with Athlone, Rondebosch East, Lansdowne, Rondebosch. Most bookings are done within about 48 hours, and after-hours visits can be arranged.
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