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Gardens takes its name from the Company's Garden, and the squirrels in there have been raising families in neighbouring roofs for generations. Add the restaurants on Kloof Street, old Victorian semis and a lot of flats, and you get a busy mix of pest work.

Rats in Gardens: Kloof Street and the old semis

Rats in Gardens come from two directions. Brown rats work the bins and back lanes behind the restaurants, coffee shops and bars on Kloof Street, and they move into the flats above and the houses behind. Roof rats use the same routes as the squirrels from the Company's Garden and the street trees, getting in at the fascias and between corrugated roof sheets and walls on the Victorian and Edwardian semis.

Old houses have hollow walls and suspended floors, so rats can move through without being seen. We trap in roofs and voids, bait outside in lockable stations, and mesh the gaps at fascias and air bricks.

Squirrels and roof rats in ceilings are the classic call.

Which rat is in your Gardens home?

Two brown rats at a garden railingGround level

Brown rat

Rattus norvegicus
  • Norway rat
  • Sewer rat
  • Family Muridae
Body
Heavy and thickset
Nose
Blunt and rounded
Ears
Small, furry, close to head
Tail
Shorter than its body
Weight
250 to 500 g
Droppings
Up to 2 cm, blunt ends
Size to scale
Body 20 to 25 cmTail 18 to 22 cm
Signs you'll notice
  • Burrow holes along walls, under paving and sheds
  • Greasy rub marks low down along skirting and walls
  • Gnawed bins, compost heaps and pet food bags
  • Coming up through drains and broken sewer pipes
Risk if left untreated
Health riskHigh
Property damageMed-high
Wiring and fire riskMedium
How fast it spreadsHigh
When it's busiest in Cape Town
A rat feeding on fruit and vegetable scrapsRoof and ceiling

Black rat

Rattus rattus
  • Roof rat
  • Ship rat
  • Family Muridae
Body
Slim and agile
Nose
Pointed
Ears
Large, thin, almost bare
Tail
Longer than its body
Weight
150 to 250 g
Droppings
About 1.2 cm, pointed
Size to scale
Body 16 to 20 cmTail 19 to 25 cm
Signs you'll notice
  • Scratching and running in the ceiling at night
  • Droppings in the roof space, cupboards and on beams
  • Chewed cables, insulation and ceiling boards
  • Running along fences, power lines and tree branches
Risk if left untreated
Health riskHigh
Property damageMed-high
Wiring and fire riskHigh
How fast it spreadsMed-high
When it's busiest in Cape Town

ActiveBusierPeak, as rats move indoors in the cold, wet winter

Not sure which one you have? Send us a photo of the droppings on WhatsApp.WhatsApp a photo

How to tell you have a problem

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Why it matters: Rats spread leptospirosis through their urine, and they can carry salmonella and other diseases onto food surfaces. They gnaw on electrical cables in roofs, which can start fires, and chew through water pipes and geyser fittings. Rats also bite, especially when cornered or when a small child or sleeping person is involved. A couple of rats can become dozens within a season because they breed fast.

A note from the field

Tenants often find the rats, but the fix is usually structural, a broken vent or a gap under the roof. That is a landlord job, and a report from us helps sort it out.

Our process, step by step

First we identify the rat and track its route, because a roof rat problem is solved at the roof line and a Norway rat problem at ground level and in the drains. In the roof and inside the house we prefer heavy-duty snap traps, so there is no smell from a rat dying in the ceiling. Outdoors we use lockable, tamper-resistant bait stations, positioned along runs and fixed so they cannot be moved, and we do a bait risk assessment where pets, children or owls are around. Then we proof: steel mesh over vents, sealing gaps around pipes and cables, and advice on trimming branches. Burrows are treated and collapsed after the colony is dealt with.

Want the full step-by-step? See how our rat control service works.

Stopping a repeat visit

  • Trim back trees and creepers at least a metre from the roof, because roof rats jump from them.
  • Store feed and bird seed in metal bins with tight lids.
  • Pick up fallen fruit, avocados and pet food every evening.
  • Keep compost in a closed bin and do not add meat or cooked food.
  • Do not leave building rubble or wood piles against the house for months.
Local tip for GardensAsk restaurants and landlords near you to keep bins lidded and on a hard surface. Rats on Kloof Street feed from bins and move into homes nearby.

How much will it cost?

Price depends on the size of the property, which rat species you have and how many entry points need proofing. A roof rat problem with lots of overhanging trees takes more proofing work than a single burrow in the garden. Follow-up visits are part of most rat jobs and are included in the free quote.

Rat calls peak in Cape Town's rainy winter months, when burrows flood and rats head for dry roof spaces. Roof rats are busy again in late summer and autumn when fruit trees are loaded.

Frequently asked questions

Are rats dangerous to my children?

Rats can bite and spread disease through urine and droppings, so it is worth dealing with them quickly.

Are the squirrels in my Gardens roof from the Company's Garden?

Very likely. Grey squirrels travel from the garden and the trees along the streets into roofs, often through gaps at the fascia. Sealing those gaps once the roof is empty is the lasting fix.

Why do rats get into my Gardens flat above a Kloof Street shop?

Rats feed from restaurant bins and move up through shared walls and service ducts. Baiting the back lanes and sealing the gaps into your flat keeps them out.

Will poison make the rats smell in the ceiling?

It can, which is why we prefer traps in the roof and keep bait in outside stations.

How are rats getting into my roof?

Roof rats climb trees, walls and cables and squeeze in under roof tiles, fascia boards or through open eaves.

Can you get rid of rats near a river or canal?

Yes, but properties near water usually need ongoing stations and good proofing, because new rats keep arriving.

Get a free quote for rat control in Gardens and let us find out how they are getting in.
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Need rat control in Gardens? We can usually be there within about 48 hours.

Most jobs booked within about 48 hours. After-hours and weekends on request.